Staff Capability and Engagement
Meeting Client Needs
Your staff capability framework should be centred on your clients needs and your ability as an organisation meet those needs. Staff engagement is directly linked to capability because of the relationship with morale and feeling valued.
If you are looking to develop staff capability, you need to begin with a core competency framework before building in specific role capability profiles. This will provide a solid foundation for your organisation’s performance management process and resourcing strategy.
We can help you to:
Create a new capability framework from scratch
Update or enhance an existing or out-of-date capability framework
Combine an existing competency framework with best-practice capability definitions
Validate a proposed capability framework before gaining final approval
“The solutions and assistance that we received were efficient and cost-effective. We have achieved significant culture change, built a capability framework and implemented consistent performance management, all without the need for internal HR-resource and associated costs. Additionally, the Management Information that came from the process has helped us to stand back from the administrative process and focus on the longer term development of the Students’ Union and its staff.
The ultimate endorsement of our partnership working was achievement of the Investors in People Bronze award in December 2012, in which we were recognised for the quality and impact of our performance management systems and processes despite them being less than 12 months old.”