{"id":586,"date":"2016-09-10T17:31:20","date_gmt":"2016-09-10T16:31:20","guid":{"rendered":"http:\/\/wetranscend.co.uk\/?page_id=586"},"modified":"2017-02-01T13:55:43","modified_gmt":"2017-02-01T12:55:43","slug":"support","status":"publish","type":"page","link":"https:\/\/wetranscend.co.uk\/HRSolutions\/services\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section transparent_background=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; fullwidth=&#8221;on&#8221; specialty=&#8221;off&#8221; admin_label=&#8221;Section&#8221; disabled=&#8221;off&#8221;][et_pb_fullwidth_header title=&#8221;Giving you access to reliable HR support and services&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; header_fullscreen=&#8221;off&#8221; header_scroll_down=&#8221;off&#8221; scroll_down_icon=&#8221;%%3%%&#8221; background_url=&#8221;http:\/\/wetranscend.co.uk\/HRSolutions\/wp-content\/uploads\/2016\/06\/Transcend-Solutions-Photo-people-by-Ambro.jpg&#8221; background_overlay_color=&#8221;rgba(255,255,255,0.5)&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; content_orientation=&#8221;center&#8221; header_image_url=&#8221;http:\/\/wetranscend.co.uk\/HRSolutions\/wp-content\/uploads\/2016\/09\/Support-from-Transcend.png&#8221; image_orientation=&#8221;center&#8221; admin_label=&#8221;Tool Header&#8221; title_font_size=&#8221;30px&#8221; content_font_size=&#8221;14px&#8221; custom_button_one=&#8221;off&#8221; button_one_text_size=&#8221;20&#8243; button_one_letter_spacing=&#8221;0&#8243; button_one_use_icon=&#8221;default&#8221; button_one_icon_placement=&#8221;right&#8221; button_one_on_hover=&#8221;on&#8221; button_one_letter_spacing_hover=&#8221;0&#8243; custom_button_two=&#8221;off&#8221; button_two_text_size=&#8221;20&#8243; button_two_letter_spacing=&#8221;0&#8243; button_two_use_icon=&#8221;default&#8221; button_two_icon_placement=&#8221;right&#8221; button_two_on_hover=&#8221;on&#8221; button_two_letter_spacing_hover=&#8221;0&#8243; disabled=&#8221;off&#8221; saved_tabs=&#8221;all&#8221;] [\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section transparent_background=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; custom_padding=&#8221;0px|0px|3px|0px&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; admin_label=&#8221;Areas of Assistance &#8211; Strategy&#8221; disabled=&#8221;off&#8221;][et_pb_row make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221; use_custom_gutter=&#8221;off&#8221; gutter_width=&#8221;3&#8243; custom_padding=&#8221;40px|0px|0px|0px&#8221; padding_mobile=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; make_equal=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;on&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;on&#8221; parallax_3=&#8221;off&#8221; parallax_method_3=&#8221;on&#8221; parallax_4=&#8221;off&#8221; parallax_method_4=&#8221;on&#8221; admin_label=&#8221;row&#8221; disabled=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; disabled=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; column_padding_mobile=&#8221;on&#8221;][et_pb_text background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; admin_label=&#8221;Text&#8221; use_border_color=&#8221;off&#8221; border_style=&#8221;solid&#8221; disabled=&#8221;off&#8221;]<\/p>\n<h3 class=\"MsoNormal\" style=\"text-align: center;\">The main areas that we support our client with are as follows:<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221; use_custom_gutter=&#8221;off&#8221; gutter_width=&#8221;3&#8243; custom_padding=&#8221;52px|0px|2px|0px&#8221; padding_mobile=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; make_equal=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;on&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;on&#8221; parallax_3=&#8221;off&#8221; parallax_method_3=&#8221;on&#8221; parallax_4=&#8221;off&#8221; parallax_method_4=&#8221;on&#8221; admin_label=&#8221;Row&#8221; disabled=&#8221;off&#8221;][et_pb_column type=&#8221;1_3&#8243; disabled=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; column_padding_mobile=&#8221;on&#8221;][et_pb_blurb title=&#8221;General HR guidance \/ advice&#8221; url_new_window=&#8221;off&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;\ue022&#8221; icon_color=&#8221;#193a69&#8243; use_circle=&#8221;off&#8221; circle_color=&#8221;#008498&#8243; use_circle_border=&#8221;off&#8221; circle_border_color=&#8221;#008498&#8243; icon_placement=&#8221;top&#8221; animation=&#8221;top&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;center&#8221; use_icon_font_size=&#8221;off&#8221; icon_font_size=&#8221;96px&#8221; admin_label=&#8221;Blurb&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_width=&#8221;1px&#8221; border_style=&#8221;solid&#8221; disabled=&#8221;off&#8221;] [\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; disabled=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; column_padding_mobile=&#8221;on&#8221;][et_pb_blurb title=&#8221;Ongoing technical support&#8221; url_new_window=&#8221;off&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;\ue00d&#8221; icon_color=&#8221;#005865&#8243; use_circle=&#8221;off&#8221; circle_color=&#8221;#008498&#8243; use_circle_border=&#8221;off&#8221; circle_border_color=&#8221;#008498&#8243; icon_placement=&#8221;top&#8221; animation=&#8221;top&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;center&#8221; use_icon_font_size=&#8221;off&#8221; icon_font_size=&#8221;96px&#8221; admin_label=&#8221;Blurb&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_width=&#8221;1px&#8221; border_style=&#8221;solid&#8221; disabled=&#8221;off&#8221;] [\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; disabled=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; column_padding_mobile=&#8221;on&#8221;][et_pb_blurb title=&#8221;Outsourced data administration and processing&#8221; url_new_window=&#8221;off&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;n&#8221; icon_color=&#8221;#193a69&#8243; use_circle=&#8221;off&#8221; circle_color=&#8221;#008498&#8243; use_circle_border=&#8221;off&#8221; circle_border_color=&#8221;#008498&#8243; icon_placement=&#8221;top&#8221; animation=&#8221;top&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;center&#8221; use_icon_font_size=&#8221;off&#8221; icon_font_size=&#8221;96px&#8221; admin_label=&#8221;Blurb&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_width=&#8221;1px&#8221; border_style=&#8221;solid&#8221; disabled=&#8221;off&#8221;] [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section background_image=&#8221;http:\/\/wetranscend.co.uk\/HRSolutions\/wp-content\/uploads\/2016\/09\/Transcend-Solutions-offerimg-strong-support.jpg&#8221; transparent_background=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; admin_label=&#8221;section&#8221; disabled=&#8221;off&#8221;][et_pb_row make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221; use_custom_gutter=&#8221;off&#8221; gutter_width=&#8221;3&#8243; custom_padding=&#8221;|100px|NaNpx|100px&#8221; padding_mobile=&#8221;off&#8221; background_color=&#8221;rgba(0,88,101,0.5)&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; make_equal=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;on&#8221; parallax_3=&#8221;off&#8221; parallax_method_3=&#8221;on&#8221; parallax_4=&#8221;off&#8221; parallax_method_4=&#8221;on&#8221; admin_label=&#8221;Row&#8221; disabled=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; disabled=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221;][et_pb_text background_layout=&#8221;dark&#8221; text_orientation=&#8221;left&#8221; admin_label=&#8221;Text&#8221; use_border_color=&#8221;off&#8221; border_style=&#8221;solid&#8221; disabled=&#8221;off&#8221;]<\/p>\n<h3>Knowing that you have access to reliable HR support and services should be a key decision when choosing to partner with another organisation. <\/h3>\n<h3>As a provider of expert solutions and services, we pride ourselves in also offering high quality ongoing support. <\/h3>\n<h3>This means that our clients can rest assured that that they will not be left struggling with an implementation plan that they are not experts in.<\/h3>\n<h3>Our support service accompanies our own technology tools, our audit services and some of our strategy and research services as well.<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section transparent_background=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; custom_padding=&#8221;0px|0px|54px|0px&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; admin_label=&#8221;Section&#8221; disabled=&#8221;off&#8221;][et_pb_row make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221; use_custom_gutter=&#8221;off&#8221; gutter_width=&#8221;3&#8243; padding_mobile=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; make_equal=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;on&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;on&#8221; parallax_3=&#8221;off&#8221; parallax_method_3=&#8221;on&#8221; parallax_4=&#8221;off&#8221; parallax_method_4=&#8221;on&#8221; admin_label=&#8221;row&#8221; disabled=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; disabled=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; column_padding_mobile=&#8221;on&#8221;][et_pb_testimonial job_title=&#8221;Director of Finance&#8221; company_name=&#8221;British Paralympic Association&#8221; url_new_window=&#8221;off&#8221; portrait_url=&#8221;http:\/\/wetranscend.co.uk\/HRSolutions\/wp-content\/uploads\/2016\/06\/bpa3-196&#215;300.png&#8221; quote_icon=&#8221;off&#8221; use_background_color=&#8221;on&#8221; background_color=&#8221;rgba(33,78,140,0.5)&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; portrait_border_radius=&#8221;1px&#8221; portrait_width=&#8221;110px&#8221; portrait_height=&#8221;150px&#8221; admin_label=&#8221;Testimonial&#8221; use_border_color=&#8221;off&#8221; border_style=&#8221;solid&#8221; disabled=&#8221;off&#8221; saved_tabs=&#8221;all&#8221;]<\/p>\n<h3>Supportive and proficient performance management system<\/h3>\n<h3><font color=\"#193a69\" face=\"Arial, Helvetica, Arial, Lucida, sans-serif\"><span style=\"font-size: 14px; line-height: 21px;\"><i>\u201cWe received a very professional appraisal service. This service has been extremely proficient in its operation and delivered the desired systems. In my time working with the team I have found their approach to be of the highest standard and beyond reproach.\u201d<\/i><\/span><\/font><br \/><\/h3>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][et_pb_row make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221; use_custom_gutter=&#8221;off&#8221; gutter_width=&#8221;3&#8243; custom_padding=&#8221;0px|0px|40px|0px&#8221; padding_mobile=&#8221;off&#8221; background_color=&#8221;#ffffff&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; make_equal=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;on&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;on&#8221; parallax_3=&#8221;off&#8221; parallax_method_3=&#8221;on&#8221; parallax_4=&#8221;off&#8221; parallax_method_4=&#8221;on&#8221; admin_label=&#8221;Row&#8221; 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