Gathering perspectives from customers, colleagues & competitors
With experience of a variety of information gathering and interpretation techniques, we can support your own management information with:
Strategic employee surveys
Being an outward-looking organisation and understanding a much wider perspective than just your own is a key part of ensuring success.
Gathering perspectives from your customers, colleagues, stakeholders and competitors is a powerful way of validating the strategies you design, decisions you make and actions you take.
The areas where we most commonly focus our research activity are Brand, Product / service design, Service Levels, Price / Value, Internal / external communication, culture & performance, general opinions and suggestions.
Culture change and performance improvement
“I worked with Paul Glover and the team on a major cultural change project for Sheffield University Student’s Union. Although I was daunted by the prospect of being able to get such a project off the ground, the team made the process seem exciting and achievable…..and the organisation has achieved a lot of change in a short period of time due to the expert approach and input”